Master Class in Lean Service Creation
1/18 How to get commitment from your executives?
2/18 How to get background studies onto one page?
3/18 How to do data driven service design?
4/18 How to be strategic in your market segmentation?
5/18 How to analyse user interviews?
6/18 How to brainstorming and keep focus?
7/18 How to crystallise your value proposition?
8/18 How to stress test your concept?
9/18 How to prototype your value proposition?
10/18 How to be systematic in validating your ideas?
11/18 How to build the customer journey?
12/18 How to ask the right business model questions?
13/18 How to create a service blueprint?
14/18 How to move from planning to sketching?
15/18 How to dig out your critical assumptions?
16/18 How to easily create the MVP?
17/18 How to measure your MVP progress?
18/18 How to turn design into action?